Domain Spotlight:

Shane’s Daily List of Domains at Auction for Friday, June 18th, 2021

I had customer service moment yesterday that really tells you about who you are in the customer service world. I had a customer return a statue. A little girl holding out her skirt and it was meant to be a birdfeeder. I assumed she was returning it because she gifted it to someone who didn’t want it or for some reason had second thoughts. She returned it because it had a chip. I looked at it and sure enough, it had a big gash. I asked here if it had it when she got it and she said she didn’t notice it when she bought it but she noticed it now. I could tell she really didn’t like being questioned about it. I took a picture of it. I didn’t take it because I needed but because I wanted to stay in front of her longer. The little fun and games made her more upset.

Here’s where the divide comes. A good customer service person would have let it slide and let her return with no hassles and be on her way. The customer is always right attitude. But I had an issue. I was the one that helped her pick it out. I chose between to that were available and went over the choices several times. It was chipless when I loaded it. Also the chip was fresh. You could see the sharp edges where it had been damaged. I went the wrong direction. “You sure it didn’t get damaged in your car because you and I picked it out together” I said. She was furious. “We did but some other kid loaded it and I don’t know what happened”

I told the girls at the counter to refund her money and left calmly. She told the girls she was never coming back to the nursery again and didn’t appreciate it. What she didn’t like was the way I made her feel. What she didn’t mind was lying. Both of us were wrong. Mine is a situation that can be adjusted. Hers is an ethical problem that will plague here a lifetime. In a sense she is stealing from the nursery. If she would have been honest I would have worked with her. My feeling is that isn’t the customer we want and there would have been other problems down the road. I also know that 99% of the time they come back. Because we have the best plants and produt in town. I have been told off by a dozen people. Publicly and they cursed at me in front of others. All of them come to the nursery several times a year and act like it never happened. I don’t forget how they made me feel much like the lady won’t forget how I made her feel. The difference is I am responsible and accountable for my actions and can deal with the repercutions. I don’t need to lie to fix things.

Would you have done the same things with the same information ?

Quote of the Day: I get up every morning determined to both change the world and have one hell of a good time. Sometimes this makes planning my day difficult.” — E. B. White

Domain of the Day: The Dragon Chain acronym. Enough people like the coin that this will probably cross $10K

Click the Links to Participate in the auctions Names at Auction or Available for Pickup 6 years old which is old for dot io. I prefer Lil Wayne. Jr. Birdman Liked it yesterday. Love it today I prefer Cultra Names get it done I think this goes for close to 10K.

Namejet, Sedo, and Names at Auction One of the names in the new Sedo GD auction that will 100% make reserve IMO I was never a hack domain guy but they are growing on me this year My best purchases have all been at Sedo auctions Not a huge fan of ING names but online education is a huge market and a lot of people do call it schooling Gets 1800 visits per month A bit generic but online education. C’mon 25 years old and taken in 21 extensions Pronounceable . That’s enough I never thought this would reach $50K but its there Good name for my industry

Godaddy Domains With Bids The pattern has always done well Not a word I use a lot but the bidders must At least you know how much things are going to cost The cannabis seed market is going to explode as cannabis is fully legalized Seems like a good name for our industry. 3rd party that sells names right before they expire the top number of bids and the top price today. For the history . The WIN/Gallup International WAS the leading association in market research and polling. Or so they said I take that back. This price is much higher Great marketing name A ton of different kind of brushes

Big List of Taken in 33 extensions. Best in this group IMO

Godaddy Domains with One or No Bids

The Rest of the Godaddy Names with Bids

Have a name at auction and need more exposure? Send me an email. We Charge $10 per name per day. We may be able to help. If you have an auction you want to promote, email us for details.*All names chosen by us, Shane and Josh . (ie you click through and purchase a name you like) or an occasional paid listing. Everything we say is based on our own research or is opinion. Do your own due diligence. That means look it up yourself if you don’t think the stats or our opinion is correct. We hand choose the names but we are paid to make this list by both the auction houses, individuals that are auctioning names, and Godaddy affiliate links. Keep that in mind and only buy names that YOU think are good.

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