I’m going to say Unreasonable Hospitality by Will Guidara is one of the best books I’ve ever read. I wish I would have had it 30 years ago. Every page, I stop and take in all the wisdom. It has made me reflect on so much of my business career of running a retail storefront. One page gives the “I wish I had done that” reaction and another, “I did that often, I guess I was doing some things correctly.”
The basis of 99% of his ideas and actions is things we know but forget or don’t put into practice. If you don’t manage a lot of people or have to provide customer service, you might not get as much out of the book as someone who does. Yet most can be applied to life. Raising kids. Relationships. Being a spouse.
A good story was him working as a busboy at Spago. His towels were sitting under some dishes he didn’t know were unbalanced, and he grabbed a towel, which knocked off a set of dishes. A huge crash, and the entire restaurant stopped. Some even clapped to make fun of it. He felt terrible and embarrassed, and then his manager came up and ripped him to shreds. Told him how stupid he was and how it affected the experience of everyone there.
Will knew he would never do that to anyone. Nobody sets out to break dishes or make mistakes. Even if careless, the intent is usually to save time, do more work, or hurry. The breaking of dishes is the lesson. That moment will keep you from making the same mistake. You can tell from the reaction to an accident that a lesson has already begun. Screaming at someone says more about you than providing a fix. A discussion of “Was there something we did that caused this, because we will fix it?” Always start with, “We want to help prevent this, and I know you’ll do your part as well.” A simple control of temper shows your staff what is important. Incredibly hard in the moment. We’ve all been that person, angry. We’ve all had that employee who makes more mistakes than others. It’s not to say you don’t fire people who aren’t fit or capable of doing a great job. It means you have to know the difference between an accident and someone who does not care. A good manager knows the difference.
This also shows that yelling, in general, is not a good tactic. I used to tell my daughter, “Cursing and a loud voice have their place.” It’s not often, but when used properly, it’s extremely effective. If you never raise your voice and then do, those who know you know that this moment is serious. If you are always yelling, you lose the ability to motivate. Cursing adds great personality to a joke or a comment. Again, you can’t use it very often, but throwing in a curse word adds personality to a story or statement that only those words provide. Save them for those moments.
I could go on and on with the stories. I know I mentioned it before, but I’m double recommending it now đ
Quote of the Day: âUnreasonable hospitality is about giving people more than they expect, in ways theyâll never forget.â â Will Guidara
Domain of the Day:VOSO.com Goes to auction in a few days. Going to crush
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Dynadot
NeoCrypto.com Crypto names still selling. Just a little haircut on prices
EasyAutoSales.com Sounds like a used car dealer with high interest rates đ
Soup.org Great keyword. Has meaning above the food
AGI.ing I have zero idea what ing TLD is but AGI is here according to Nvidia
ChenJun.com Popular Chinese first name
Fed.xyz $273 renewal but nice LLL
VCC.xyz $15 regular renewal
Stablecoin.ac Stablecoins are certainly the future of crypto
ChatGPT.ws This ChatGPT thing is catching on
Fine.domains In case you’re looking for an inexpensive name for your portfolio
Namejet
Recall.org A few nice dot orgs at auction at Namejet
Guards.org Another
Tariff.org Let them know were TACO is on his tariffs
OCSC.com Great letters for a 4L. Especially ending in C
OrchidEnergy.com These energy dot coms always sell in expiry. Always for $100 or more
PrestigeEnergy.com At $129 at press time
TheStick.com As seen on Domain Sherpa
Orab.com Same with a pronounceable 4L.com
Donate.net Solid fundraising name
Datium.com Pretty cool made up brandable
Carvest.com This is really odd. On Godaddy’s list AND Namejet’s list. Never see that
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Atom – Active Auctions
GoRobotics.com The Go gives you a brand
LoudStrike.com Met reserve at $50
Sarah.net People like these for just a personalized email
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Clarifact.com Sounds like an AI name.
Sedo
Judicial.com This is going to sell to an AI company at some point
Technology.net It’s pretty broad but the net makes it a nice brand IMO. Just not a defensible brand
Paperly.com No reserve. At $2K with multiple bids
Zenp.com Most bids on the Sedo board at $250. Met reserve
Super.es Super in any TLD has good value and many languages say “super” because it has no translation
GUB.com Reserve 25-50K but like the name
Pickup.net Almost met reserve at $750.
RUSI.ai Getting a few bids. CVCV is a leading category in dot com. Starting to see some tracking in .ai
CYTC.com C at end is great, Y in middle hurts a little
NonCode.ai No code creation
XKE.com Reserve under $27K
Catched
Robots.rent Rent a robot? No bids
CCD.us Another .us getting some good bids
J.fr Regular renewal of $8
Diagnostic.es Wouldn’t be a Catched list without an English dictionary catching bids
Hike.shoes Hiking makes more sense but has a few bids
Lesson.es English words on .es always sell here
Longevity.care Elderly care rebranded . No bids
Godaddy Domains With Bids
KY5.com and C92.com LNN and LLN doing well as always
DineHere.com More of a marketing name but certainly a memorable call to action
InFarm.com Most bids on the board, 1999 domain, but coming for backlinks more than the name
Jews.org Own an entire religion
UpRide.com I love Up names. They make very memorable brands IMO
SmartEarn.com Everyone loves to earn and everyone loves to feel smart
NeuroTech.org Sounds like the company the villian owns in a movie
Goton.com Nice little 5L.com for your port
SecurePayroll.com A little boring for my taste but exudes one of the things people are looking for in a payroll processor
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AgentVoyage.com It has agent in it. That’s all I got
TheBat.com Some people are the bat, some are the ball
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AmpData.com Taken in 10 extensions
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UPHT.com Good letters. Not a lot of bids
BlazeBet.com Taken in 35 extensions
Payzera.com If you get it cheap enough, a decent pay brandable to add
Godaddy Names Value Names (Low or No Bids)
Other GoDaddy Names With More Than One Bid
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ArtworkTee.com
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LeadAi.io
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MusicLyric.com
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originz.co
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plusinmobiliaria.co
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Scouted.io
Shoofer.com
SiddhaCouncil.com
squito.com
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TechNets.com
TransformationalLeadership.com
TransitMusicLounge.com
VibeTrips.com
vicgene.com
WellsFargoRestaurant.com
ZenithDesigns.com
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