We all know and love GoDaddy Auctions . It has been a great source of good domains and another outlet to sell domains. But there is a MAJOR flaw in their outbid notifications. As Acro has mentioned several times, they show up AFTER the auction is over.
The purpose of an outbid notification is to get you to come back and raise your bid. Its great for the seller because it brings more action to the auction. Its also very helpful to someone such as myself. I put in a lot of bids at different auction houses but I have a day job that I have to attend to. I don’t have time to follow every auction but I do hear the “ding” of a new email. On the “must have” domains and the bigger auctions I schedule time to sit with it, but as we all know the auction can extend for hours on end with the extended bids. For the lesser domains I put in my max bids and wait and see.
The fact that I didn’t get the name I wanted today at Godaddy was no big deal. The only person that really lost out is Godaddy. I would have added another $100 to the final price if I had received a timely email. Sure, if I REALLY wanted the domain I would have bid higher or come and watched the end but this was one of those “like but don’t have to have” names. Domain investors have way too many of these.
You know the names. Decent, could make some money, type names that you put in a bid that you think would be a good deal and let it ride. Except you don’t let it ride. You get an outbid notice and go back and bid much more than you planned and buy the name. You don’t get killed but went above your initial amount. As you bid you try and find some past sale or friends affirmation that you aren’t being stupid for paying so much.
Paul Nicks is doing a great job building the auction division, realizes there are flaws and is doing his best to tackle them one by one. Some are going to take some major changes to fix, some are easy. This is easy. There is no reason those emails can’t be instant. If I can constantly get texts that say “you’ve won a $1000 gift card to Wal-mart” and the senders are making money, then a SMS or email that lets me know I need to raise my price should easily pay for itself. They can track the raised bids off of the emails and have very valuable information. The could easily prove whether or not the instant notifications work.
For all of you that say I should just email the person that makes these calls rather than publicly post a blog I say this. The personal emails always get the same response, “I’ll see what I can do”. The public posts show how many others besides myself are affected. It lets the company really see the scope of the issue. It also lets the higher ups take note and action usually gets taken quicker. I can’t personally change anything but the reaction and changes to some of these posts have been incredible. Sedo canceled my account but after my posts realized I was not the issue and that there was a much bigger problem. I helped them realize and fix it and I was reinstated and given a gold medal. OK maybe just reinstated.
So if any of you have some issues with the late emails or really think its no big deal. This is as good a place as any to be heard. Heck they may even fix it and we’ll all get gold medals.